We employ a dedicated Helpdesk team based in our Head Office in Swansea, the team is fully trained to include customer service and contract specific requirements, ensuring excellent customer service and a proactive approach at all times.
The helpdesk system is available 24/7 and all communication with the Helpdesk - whether they be by phone or email, is logged, referenced, and maintained. This way is form parts of the audit trail that is designed to ensure clear communication at all times.
Swansea Head Office
1 Axis Court
Riverside Business Park
Mallard Way
Swansea Vale
Swansea
SA7 0AJ
Tel: 0870 242 1420 | 01792 793021
Fax: 01792 793137
E-mail: support@soloservicegroup.zendesk.com
Please complete the form below to contact us.